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If you do not see a Dolphin Expedition trip available in our scheduled public calendar that fits your plans, or you try to book for a larger group, please do not hesitate to call, or email, us with your request. We may have public and private charter dates available.
Online tickets can be purchased with: Visa, MasterCard, Discover and American Express. Taxes and all fees are included in the ticket price. Gratuity to our crew is not included. Prior to purchasing tickets, please review all policies below.
Tickets purchased using this system are for a single and specific expedition, taking place on the date, time and at the location indicated on your boarding pass.
Minimum number of guests is six. However exceptions may be granted upon request. If the minimum number is not reached we reserve the right to cancel the Expedition, in which case you will receive a full refund.
All reservations are subject to a 24-hour cancellation policy. To receive a full refund you must cancel outside of the 24 hours. Reservations cancelled inside of the 24 hours will be charged half price. No show, no refund. We have limited seats and if you decide not to go it is not fair to us to have to refund your money.
Palm Beach Dolphin Expeditions wants our guests to have a memorable experience with our crew on the water. If the weather is not conducive to having a safe and enjoyable experience (as determined by Palm Beach Dolphin Expeditions), we will do our best to either reschedule the trip for you, or we will refund your money.
Since the dolphins are not tracked using damaging sonar, or constant boat or aerial surveillance, they can be, at times, elusive. If you don't see dolphins we will offer you the opportunity to join us again on another free Dolphin Expedition. This offer is valid for life and does not expire. However, it is non-transferable and guests are booked on a stand-by basis.
We realize that you care about how your Personal information is used and shared, and we take your privacy seriously. We may receive and store any information you enter on our booking site or provide to us in any other way. The types of Personal Information collected include your full name, credit card information, email address, zip code, IP address, browser information, username, password, historical purchase data and any other information necessary for us to provide our services. The Personal Information you provide may be used for such purposes as responding to your requests for certain services, customizing the content you see, and communicating with you about new services.
We may use your email address to contact you for administrative purposes, customer services purposes, promotional purposes, to address intellectual property infringement, rights of privacy, or defamation issues. We may receive a confirmation when you open an email from us if your computer supports this type of program. We may use this confirmation to help us make emails more interesting and helpful. When you receive e-mail from us, you can opt out of receiving further e-mails by following the included instructions to unsubscribe.